Technical Support
When you purchase any of our products or upgrades you're eligible
for free technical support and free download of upgrades for a period of one
year. Note you now have the option of getting an extra two years
of free upgrades and support (total three years) if you select the option on your
original order. The cost of the extended support is just US$30.
BreedMate has an extensive on-line help file and PDF user manual
and we have a FAQ (Frequently Asked Questions) page which
also provides some useful advise on a common range of questions.
Please don't limit your emails to just problems because we're also always open to
suggestions for improvements to Breed Mate - in fact that’s one of the reasons Breed
Mate is such a great product.
Download Software / Free Upgrades
Get the latest version of all our software here! This is where new users
and users getting upgrades will start the download process. Simply enter the registration
number you were supplied with, press the Login button and the appropriate download
page will be displayed. Note every upgrade is a full installation and does
not require any previous version to be installed.
If you get the message that your "Breedmate support has expired or an incorrect registration number was entered"
then you should first check your registration number. If it is correct then your support has probably expired in
which case you should purchase the applicable upgrade. If you get a different error message then you may have
a problem with "cookies" - click here for help with that issue.
For further enquiries contact support@breedmate.com.
Breed Mate Users Group
If you would like to be informed of new releases or if you just want to talk to
other Breed Mate users then join our Breed Mate User's Group (BMUG) by clicking
on the link below:
http://groups.yahoo.com/group/BreedMate/
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